How it works
Connect the software your business already runs, and every completed job requests its own review automatically. The entire flow runs on WhatsApp, from the moment a job is completed to the review appearing on your Google page.
Connect your systems
Connect Xero or Shopify directly, or thousands of other tools through Zapier. Once connected, a paid invoice or a fulfilled order triggers the review request on its own, so every customer is asked while your work is still front of mind.
Paid invoice → review request
Fulfilled order → review request
Raved asks on WhatsApp
The ask arrives from your business name the moment the job completes. Your customer answers with a single tap inside a conversation they already trust, and anyone who replies STOP is never contacted again.
Five stars go public. Complaints come to you.
A tap on Great puts your review link in front of a customer who already wants to praise you. Okay or Not good routes their exact words to your WhatsApp instead, so you can fix the problem before it costs you your rating.
Quick, professional and friendly. Joe had my geyser sorted the same morning.
No software? Run it by hand.
Every plan also includes the manual trigger: forward a customer's number to your Raved line and the same flow runs. Your staff can do it too, and STATS, PAUSE and RESUME are always one message away.
Also handled for you
See pricingA report every month
Requests, responses, reviews gained and your current rating arrive on your WhatsApp on the 1st, so you always know what the month earned you.
Your own number on Pro
On Pro and Growth, every message goes out from a dedicated WhatsApp number carrying your name and logo, so customers see your business, not ours.
Opt-outs and POPIA
STOP is honoured instantly and permanently, and customer numbers are purged after 12 months. Your customers stay protected, and so do you.